7+ Best Digital Adoption Platforms of 2022.

Best Digital Adoption Platforms

Best digital adoption platforms help you improve efficiency and provide optimal software implementations for the entire workforce.

The growth of digital adoption platforms has been tremendous because they allow companies to quickly adopt new technologies, products, and services.

The adoption of digital technologies such as online advertising, bots, analytics, and social media platforms is expected to grow significantly over the next few years.

Digital Adoption Platforms (DAPs) provide excellent customer insight into what their customers want regarding technology and products. 

In this article, I will go over some popular the best digital adoption software and discuss what they offer in terms of cost, size, and benefits.

Let’s get right into it.

What Are The Best Digital Adoption Platforms?

By the end of this guide, you should have a much clearer idea as to which best digital adoption platforms will be the most appropriate for your needs.

1. Userlane.


Userlane is an application that guides supports and helps you provide help with your latest software.

It is all in one package, allowing users to get back the value of their work with a quick response and highly efficient workflow.

Userlane is a part of the Service Manager Suite. Moreover, it includes the Customer Support Exchange and Account Managers.

Userlane will show you how to create interactive step-by-step guides for your application.

Userlane can be used in the development of live apps and online portals, and it can help users get valuable information & advice at any time they need it.


  • Userlane guides users step-by-step through any process at any time and anywhere.
  • Automatically record click paths and teach subject matter specialists to identify target audiences.
  • Easy cross-organization installation checks, Guide content audit for Segment experts and hierarchies of potential exposure, and Smart User Effort management.
  • Announce news, Link to interactive guides, and Link to external sources.
  • Identify acceptance, Optimize guide success, and Track engagement.



2. Whatfix.


Whatfix helps you discover new insights into your enterprise software applications. 

Whatfix is an open-source digital adoption platform that helps you find technical problems and other activity indicators that are likely to be caused by new changes in the deployed software. 

Whatfix identifies these problems and alerts you when they occur so that you can respond before a customer or partner notices them.

Whatfix has created such a platform to help you in adopting the technology efficiently. 

They have already helped several companies adopt our platform across all stages of their lifecycle and see a significant improvement in productivity at scale!

The WhatFix DAP enables you to deploy and manage your internal application using the same infrastructure.

It provides a great mechanism for implementing security and interoperability between applications and makes it easier for users to implement new features, fix bugs, or add new features to existing applications.


  • Whatfix is a digital adoption platform software that allows companies to easily set up their digital adoption platform.
  • it helps enterprises bring application customization to a more efficient product management process while preserving all of their key assets.
  • customers will be able to immediately upgrade their existing applications and seamlessly migrate.
  • Whatfix helps you scale enterprise-wide changes, improve user engagement, and drive user adoption.
  • It’s can be applied to improve client satisfaction, employee onboarding practices, and even content retention.
  • ‘Whatfix’ is a productivity app that helps to empower employees who are not adept at performing tasks effectively on their own.
  • Digital Adoption is a highly effective tool with the potential to change entire thinking and behavior around onboarding and in-app training. 


Depending on what you are trying to achieve, Whatfix has different packages for you to choose from.

3. Gyde.ai.


Gyde is a platform that helps companies to automate the adoption of applications such as CRMs, ERPs, and other business tools in the workplace. 

Gyde automated adoption tools make digital adoption easy for both customers and employees. 

Gyde supports the digital adoption of business tools through an extensive Commerce Engine (CO) application, which enables users to easily create custom applications based on any data stored in the system, integrating all necessary functionality. 

Gyde’s partners include, but are not limited to, leading CRM vendors such as Salesforce and Cognos. It is a new AI-based application that helps users learn and use it effectively. 

It allows users to follow a step-by-step tutorial to learn how to use the application. You start by seeing a demo of the app, and then you learn how to use it.

There are three steps:

1. Learn how to use the application as a command-line interface

2. Use the application as an interactive web browser

3. Join or create discussion groups and blogs that can be searched for content.


  • You can easily remove all the pasts, adds, and changes that remain in the apps with just one simple swipe of your finger and a few clicks.
  • Insights and analytics will let you know exactly where your users are struggling. Now that you know their pain points, you can find better communication and simplify the user interface accordingly.
  • It will help you identify the areas of concern, monitor progress, and track trends. In addition to that, they can also be used as a tracking system for performance reports.
  • You can help your users in multiple ways by assisting them when they are stuck.
  • Gyde helps you make sense of your language barriers, whether it is writing in German, French, or Croatian.
  • It has self-service to help eliminate manual processes in user-facing applications, and seamless training is a thing of the past, so you can use applications without any additional guidance.
  • It comes with many benefits, including better user support, a greater number of recognizable features, and more.



4. Spekit.


Spekit is a solution for learning and teaching in the cloud. It’s fun, interactive, and easy to use.

Spekit designs and manages carriers to give you the tools you need to grow and succeed.

Spekit is helping you build a great relationship with your’s target audiences while reducing their time spent on marketing.

You are responsible for training and retraining your team to ensure they are ready to perform at their best.

When you learn there are digital adoption platform companies available like Spekit that can automate the entire process, you’re probably wondering what it can do for your business.


  • With Spekit the onboarding process is to keep your users and employees with you throughout their first days on your product.
  • Guide employees through new tools and processes with the easiest-to-create walkthroughs in the industry that reinforce crucial knowledge, right where your team is working.
  • Spekit success team will take the burden off your shoulders by helping to migrate existing content into the Spekit platform.
  • Centralize your company’s knowledge, seamlessly organize it by topic, tool, or team and make it instantly accessible in any workflow.
  • Spekit success team is available through email, chat, Slack, Zoom, and phone to help support your needs.
  • Drive more revenue, and productivity and reduce ramp-up time by reinforcing your sales and more everywhere your team works.
  • Automatically document your Salesforce metadata and processes in one place.
  • Use your dedicated Slack channel to ask questions on support.


5. HelpHero.


HelpHero is a technology platform that allows anyone from your team to create and edit tours for you.

With helpers, you can get the team together for the first time to discuss ideas about the product and how you can improve it.

HelpHero teaches you how to develop an AI program with minimal coding skills and huge potential.

HelpHero is here to help you create interactive, easy-to-follow product tours that will help your users get started and adopt new features quicker than ever.

These tours will enable you to know and understand the current state of your product in near real-time.

HelpHero helps you get customers on your side by allowing you to create a great experience at the time of purchase.


  • HelpHero visual tour editor lets you instantly create, preview, and edit your product tours in real-time.
  • Instantly customize every aspect of your tours with complete freedom to change the text, colors, and layout to suit your app.
  • Provide your users with instant feedback and gratification on their onboarding progress when they complete a checklist item.
  • Tailor every aspect of your checklists. For example, whether items must be completed in order, setting the criteria for marking items as done, and more.
  • Ensure you get the best possible tour success rate by instantly tweaking your tours and measuring the results in real-time.
  • Track completion rates for each step in your tours so you can pinpoint exactly where your users are dropping off and what to improve.
  • The HelpHero provides you with an easy way to customize funnel criteria in a very straightforward manner.

No restrictions

  • Unlimited product tours
  • Unlimited checklists
  • Unlimited hotspots
  • Unlimited audience targeting

Rich content

  • Code-free editor
  • Embed videos and images
  • Embed surveys
  • Dynamic personalization

Wide compatibility

  • Single-page app support
  • Wide browser support
  • Mobile and tablet friendly
  • iframe support

Extensive customization

  • Built-in theming
  • Custom CSS
  • Custom buttons
  • No HelpHero branding

Phone, chat & email support

  • Email support
  • Chat support
  • Conference call support
  • Comprehensive docs

Engaging tours

  • Multipage tours
  • Click-to-advance
  • Dynamic URLs
  • Tour pathways

Analyze & measure

  • In-depth analytics
  • Drill down
  • A/B testing
  • API access

Audience targeting

  • User properties
  • User events
  • Localization
  • Tour branching


  • Encourage progress
  • Structured onboarding
  • Completion conditions
  • Menu hierarchy


6. Pendo.


Pendo is a digital adoption platform Gartner that allows companies to sell digital products and services. 

It is a web-based software that allows businesses to sell their products and services online. 

It’s a very popular tool for small business owners who want to offer their products and services through the internet.

Product experience design is a crucial part of every business. 

Product experience designers need to be creative and enjoy working with their product team to deliver the best possible user experience. 

The product adoption platform isn’t complete without integrations. Whether you want to pull data in or push it out, Pendo does that for you. 


  • Pendo can help you implement complex processes and procedures with ease. It will help move projects from paper to digital, streamline your workflow and increase efficiency.
  • you analyze customer behavior over time to understand the growth potential of how your business will evolve over the coming year.
  • You can help your users at scale with in-app guides, when and where they need it most.
  • The Pendo technology is capable of automatically identifying who is a customer and who needs support within your company.
  • You can start to use behavioral analytics with Pendo software. Ensure compliance with regulatory requirements is achieved while they are used correctly.


7. AppLearn.


The best way to solve a problem is often the simplest one. But for this to work, you need to understand the problem and have a baseline understanding of what will be solved by your software.

The AppLearn digital adoption platform is a tool for creating and managing digital applications. 

It allows you to create, organize and deploy your applications from scratch. Digital adoption software helps you to coordinate, accept and convert claims. 

It enables you to automate the process of digital adoption, collecting information about app users, developing apps, and rating apps using a unique algorithm. 

It also allows you to create automatic processes for digital adoption – like creating an App Store and distributing it through your website.


  • AppLearn, users can get a better support experience and be more productive.
  • It has an understanding of how computers work and what makes them tick.
  • AppLearn digital adoption platform (DAOP) lets you set up your projects quickly and easily.
  • AppLearn team gives you the trends of digital adoption advice and insight in your inbox.
  • You can use unit test cases to analyze any part of the software based on what you find out in the field, or completely bypass them.


the pricing of the AppLearn digital adoption platform is always based on your unique requirements.



Usetiful digital adoption platform salesforce is software that helps you to build and manage your digital presence. 

You can use it to create your website, blog, social media profiles, content, and more. 

The platform allows you to create a variety of different digital products and services and then sell them on the web. 

It provides a range of different features that can be used together or separately.

Usetiful need to make our products as simple and intuitive as possible. 

Usetiful customers are using the product daily, so they should make them more comfortable and efficient with it.

Usetiful is a free digital adoption platform. With the Usetiful completed, you can create an online presence for your business.


  • Usetiful adds an experience layer to your product
  • Usetiful works well with single-page applications
  • Personalized experience with privacy at the heart
  • Build product tours without coding
  • Consistent look & feel of your product
  • Tour previews directly in your app
  • Have your content under control
  • Find how users interact and behave
  • Insights-led improvements
  • Onboard your customers in on the easy and fun way
  • Complex onboarding made simple
  • Helpful tooltips anywhere needed
  • 24/7 support agent for your customers


  • Free – $0 month
  • Plus – $29 / month
  • Premium – $99 / month
  • Enterprise – Everything in premium

what is a digital adoption platform?

Digital adoption platform is one of the most significant trends in the digital marketing industry. 

It has been adopted by many companies for its marketing strategy.

A digital adoption platform is a software tool that helps companies to manage their digital presence. 

It is used to track and improve digital marketing. 

Digital marketers are responsible to create effective digital marketing plans based on a set of guidelines set by their clients. 

Online business The online business is the company that issues directives and orders through its website or internet terminals in order to achieve its goals.

It consists of two components:

  • A website builder
  • A digital marketing tool

A website builder – The Website Builder includes all the features required to create web pages for your own websites, blogs, and social pages.

A digital marketing tool – The Site Builder comes with a CMS (Content Management System) which you can use to manage all the things that happen on your website.

The program offers a wide variety of options to create web pages and blogs from scratch or adapt existing ones by creating customizations for texts and pictures, modifying colors, or changing fonts, without coding.

Here are my top training center management software-recommendation are:

  • Userlane
  • Whatfix
  • Gyde.ai
  • Spekit
  • HelpHero
  • Pendo
  • AppLearn
  • Usetiful

Features Of Great Digital Adoption Platforms.

  • Easy content creation and management.
  • On-screen guidance for users.
  • Business Process Compliance.
  • User behavior analytics.
  • Improved Employee Productivity.
  • Automate multi-format content creation.
  • Successful & smooth digital transformation.
  • Contextual self-help support.
  • In-app guided learning experiences.
  • Faster Employee Training.

Digital Adoption Platforms – Summary

Best Digital adoption platforms are a new way of marketing and selling products. 

They are web-based applications that allow businesses to market their products and services online. 

The platform allows companies to create customer profiles, build customer relationships, and sell their products or services to users.

The best digital adoption platforms help companies increase sales by targeting specific audiences with targeted messages and offers. 

They also can improve the conversion rate of website visitors by helping them find the right product or service they need.

Here are my top three pick software recommendation

  • Userlane
  • Whatfix
  • Gyde.ai

If you’re looking for other business tools, check out my reviews of theBest Training Management Software

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